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Emergency Heating Services Serving throughout Salt Lake city, ut

Emergency Heating Repair in Murray, UT

No Heat on a Winter Night? Check for Danger, Then Call Us.

Salt Lake Valley nights average lows in the low 20s each January, so a furnace failure after dinner leaves the house cold by morning and the pipes exposed. Our emergency heating repair in Murray, UT puts safety first and comfort second, so we check for gas leaks and carbon monoxide (an odorless gas from fuel-burning equipment) before we restore heat.

Big Brothers Home Services answers emergency heating calls across Murray 24/7 and books same-day emergency appointments, Saturdays and Sundays included. Before you choose, you hear what failed, which repair routes fit your furnace, and what each costs.

For emergency heating repair in Murray, UT, schedule a technician by calling (385) 469-4940, and stop the house from cooling further.

Heating Emergency Signs: Leave the House Before You Call

Some heating failures threaten your household before the house turns cold, so call from outside.

Walk everyone outside, then phone for help, if you notice any of these:

  • A rotten-egg smell near the furnace or gas lines – Skip light switches and indoor phones, walk everyone out, then call 911 and Enbridge Gas Utah's 24-hour emergency line. Once the utility clears the house, our plumbers repair gas lines, and our HVAC technicians test the furnace.
  • A carbon monoxide alarm going off – Headache, dizziness, and nausea in several people at once point to carbon monoxide. Get everyone outside and call 911 first. A technician traces the cause before anyone restarts the furnace.
  • Soot, scorch marks, or a yellow burner flame – These signs point to incomplete combustion (fuel burning without enough air), which also releases carbon monoxide. Shut the furnace down from the thermostat and keep the furnace off. Our technician inspects the burner and venting before any repair begins.
  • Frost on exposed pipes or water where none belongs – A house without heat lets pipes freeze, and a frozen pipe splits. Shut off the main water valve if water is spraying or pooling, then call us. Our team covers split pipes and dead furnaces together.

A dead furnace with no danger signs still warrants an emergency call when an infant, an older adult, or someone medically fragile lives in the house. Name everyone in the house on the call, and our team books your same-day appointment with those people in mind.

Which Heat Sources Are Safe Until the Technician Arrives, and Which Aren't

Same-day service still leaves hours of waiting, and the wrong substitute heat turns a no-heat night into a fire or carbon monoxide emergency. A gas furnace also needs electricity for the blower and ignition, so a power outage stops it.

Hold warmth with these choices and rule out the others:

  • One closed-off room – Move everyone into the smallest room you're able to keep warm, shut the door, and close the curtains.
  • A space heater, placed carefully – Keep a space heater at least three feet from anything flammable, and plug the heater into a wall outlet instead of an extension cord.
  • A trickle at the faucets – Run a thin stream at taps on exterior walls to slow freezing. If a pipe freezes anyway, our plumbers handle the repair.
  • No oven, grill, or generator indoors – Ovens, charcoal grills, camp stoves, and generators run in a garage release carbon monoxide or start fires. If outages keep stopping your furnace, ask us about generator installation.

Tell your technician which heaters you ran.

What Your Technician Checks, in the Order Your Safety Needs

Addressing danger comes first, simple fixes second, and hidden failures third, which is why gas and exhaust come before the thermostat.

Your technician works through these checks in order:

  • Gas and exhaust – Your technician inspects the gas connection and the flue (the pipe carrying exhaust outdoors) before touching the controls. Escaping gas or a blocked flue pauses the repair until the house is safe.
  • Thermostat and power – Dead batteries, a wrong mode, a tripped breaker, or an off switch at the furnace can stop the heat. Our licensed electricians can trace repeated breaker trips.
  • Ignition – A failed igniter or flame sensor (the small rod confirming a lit flame) shuts the furnace down within seconds. A technician tests the ignition parts one at a time before replacing any.
  • Airflow – A dirty filter or weak blower motor traps heat inside the furnace, causing it to shut off. Your technician checks the filter and the motor.
  • Heat exchanger – This metal chamber (where burner heat passes into your air) leaks exhaust into the house when cracked. A cracked exchanger keeps the furnace off.

Your technician walks you through the findings, then lays out the remaining options, such as a new heat exchanger or a new furnace. This means you decide each step with the full picture.

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Frequently Asked Questions About Emergency Heating Repair

Heat pump settings, running costs, and repair limits come up most during a no-heat night. The following are answers to common questions.

What Does the Emergency Heat Setting Do on a Heat Pump?

Emergency heat tells your heat pump to skip the outdoor unit and warm the house with electric heating strips (resistance elements inside the indoor unit). Use it when the outdoor unit has stopped working and you're waiting on a technician. Keep normal Heat mode selected the rest of the time.

Is Emergency Heat Expensive to Run?

Yes, because electric strips use far more electricity than a working heat pump. Treat the setting as a short-term measure until a technician repairs the outdoor unit.

Why Is My Heat Pump Blowing Cold Air?

Cool air for a few minutes during a defrost cycle (the system clearing frost from the outdoor coil) is normal. But cool air lasting longer points to a thermostat set to Cool, a refrigerant shortage, or a failed compressor or reversing valve. Check the mode, then call our HVAC technicians.

What Does Emergency Furnace Repair Cost?

Cost depends on the failed part, how hard it is to reach, and whether your furnace needs repair or replacement. We diagnose before quoting. You approve the figure, and our team shares current financing and payment plan terms on request.

What Happens If My Furnace Is Beyond Saving?

Your technician explains why repair no longer makes sense, such as a cracked heat exchanger, and lays out replacement furnaces suited to your home. Our heating installation team handles the replacement, and you decide on timing and payment with the numbers in front of you.

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Values You Can Look Up To

  • Quality Guaranteed

    We always do our best and will be there to help you with any questions if there are any concerns.

  • Family-Oriented

    We know who matters most and who is impacted most by our work — you are our top priority.

  • Expert Technicians

    Your project will be handled by experts each and every time. The only people allowed in your house are the ones we would trust in ours.

Customer Testimonials

    "I will always recommend him from now on!"
    I was recommended to call Big Brothers. Brandon came out and had such a kind aura it put me at ease right away. He fixed my issues very quickly and the price was more than fair.
    Jess K.
    "I only leave reviews when service and pricing meets or exceeds my personal expectations."
    He offered me the best price compared to other companies and got the work done quickly. I would recommend Brandon to all friends and family.
    Cardon M.
    "Two thumbs up!"
    Truitt was fabulous!!! He came out to my house on a Saturday and got me fixed up at eight in the morning before my open house.
    Kellie P.
    "Will be calling them for future home services that might arise."
    Seems that Big Brothers takes pride in their work and treats you very fair which is something that I find lacking in a lot of business.
    Roger B.
    "I recommend the Big Brother company they are nice people, and took care of us to get our water pipe line."
    We had a water leak pipe and they came and gave us price originally. They started to finish and realized it was better to take more off. They recommended us and gave us a good price. To do the extra stuff.
    Cheyeanne J.
    "Thank you Frank from Big Brother plumbing you were absolutely amazing."
    He was professional courteous and very professional. It is a pleasure having him in my home. I would recommend this plumbing company over all others. The pricing was fair and competitive.
    Nate R.
    "I wouldn't hesitate to work with Frank and Big Brothers Home Services again!"
    His depth of knowledge and technical expertise went a long way in architecting innovative solutions for my complicated project.
    Zuhaib A.
    "He was very professional and polite. Would recommend!"
    I was having an issue with my washer drain and called big brothers home services and they sent out Brandon Sandberg and he was absolutely amazing.
    Sean S.