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Emergency HVAC Services Serving throughout Salt Lake city, ut

Emergency HVAC Services in Murray, UT, With a Local Base on Fireclay Avenue

24/7 HVAC Service for Any Heating or Cooling Failure, at Any Hour

If your HVAC system is having problems, describe what you notice, and our team will determine which part has failed. A blank thermostat, a silent outdoor unit, or a cold bedroom gives us enough to start, because emergency HVAC services in Murray, UT, begin with the symptom.

Calls to Big Brothers Home Services about heating or cooling emergencies reach our team 24/7, and emergency visits are booked for the same day, weekends included. We service furnaces, air conditioners, and heat pumps for homes and businesses throughout the surrounding area.

Call our Murray emergency HVAC team at (385) 469-4940, and name what you see, hear, or smell.

Questions to Ask When the Problem Is Worse Than Expected

A phone call covers the symptoms you notice, but the cause stays hidden until a technician inspects the equipment. Sometimes the inspection finds more than the symptoms suggested, such as a refrigerant leak in a tight crawl space or a failed control board (the circuit board telling each part when to run). The problem was already there, and the inspection revealed its full size. 

At that point, the technician’s explanation matters most, and customers describe our technicians as explaining complicated situations and presenting options without pressure.

Put these four questions to your technician whenever an emergency repair changes scope:

  • What failed, and why? – Our technicians cover how and why a part failed first and the cost second, so each figure you hear ties to a named failure.
  • What are my options, and what does each cost? – A repair on the failed part, a larger repair, and a replacement carry different prices. Our technicians provide upfront pricing for each option your system offers, and you choose the one that fits your situation and budget.
  • What changed since the phone call? – If the first look turns up more, ask for a plain account of the difference. 
  • What has to happen tonight, and what waits? – Some steps restore heating or cooling safely. Others schedule for later. We answer plainly, helping you understand next steps.

Ask any company you call the same four questions, including us, and judge the answers by how clearly they’re explained.

Heating, Cooling, and Electrical Work Our Emergency Team Handles

Thermostats, capacitors, and breakers tie your HVAC system to your electrical system, and a gas furnace also depends on a gas line. Our emergency services cover the equipment along with the wiring and gas supply feeding the system.

Our emergency HVAC services include:

Where Our Emergency Technicians Respond Across the Salt Lake Valley

Our base on Fireclay Avenue is in Murray, and our service area spans three counties across the Salt Lake Valley and beyond.

We serve homes and businesses in these communities:

  • Salt Lake County – Murray, West Valley City, West Jordan, Taylorsville, Millcreek, Holladay, Cottonwood Heights, Sandy, South Jordan, Draper, Herriman, and Salt Lake City
  • Utah County – Lehi, Highland, Cedar Hills, and Provo
  • Davis County – Bountiful, Farmington, and Kaysville

If your community isn't listed, give us your address when you call, and we'll confirm availability.

Big Brothers Is Here to Help!

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Frequently Asked Questions About Emergency HVAC Service

People most often ask about early warning signs, repair timing, and business service before an emergency call. Each answer is written to help you decide what to do next.

What Counts as an HVAC Emergency?

A breakdown becomes an emergency when people, pets, or property are at risk. Extreme indoor heat or cold with a young child, an older relative, or someone medically fragile at home qualifies, and so does water near electrical parts. For a gas smell or a carbon monoxide alarm, leave the house and call 911 first. Safety comes before repair.

How Do I Catch a Failing Heater or AC Before the System Quits?

Watch for rooms trailing the thermostat, longer run times to reach the same temperature, rising energy bills without a change in habits, and new noises or smells at startup. If a test run of your system shows a problem, such as weak airflow, a new noise, or a system that won’t start, our technicians will diagnose the cause.

What Decides How Long an Emergency HVAC Repair Takes?

Repair time depends on what failed, where the equipment is located, and what the initial inspection reveals. A thermostat replacement and an evaporator coil replacement differ greatly in scope. This means the estimate follows the diagnosis, and your technician updates you if the scope changes.

Do You Handle HVAC Emergencies for Businesses?

Our services cover homes and businesses, including HVAC, plumbing, and electrical work. Tell us about your equipment and the symptoms on the call, and we will schedule the emergency visit.

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Values You Can Look Up To

  • Quality Guaranteed

    We always do our best and will be there to help you with any questions if there are any concerns.

  • Family-Oriented

    We know who matters most and who is impacted most by our work — you are our top priority.

  • Expert Technicians

    Your project will be handled by experts each and every time. The only people allowed in your house are the ones we would trust in ours.

Customer Testimonials

    "I will always recommend him from now on!"
    I was recommended to call Big Brothers. Brandon came out and had such a kind aura it put me at ease right away. He fixed my issues very quickly and the price was more than fair.
    Jess K.
    "I only leave reviews when service and pricing meets or exceeds my personal expectations."
    He offered me the best price compared to other companies and got the work done quickly. I would recommend Brandon to all friends and family.
    Cardon M.
    "Two thumbs up!"
    Truitt was fabulous!!! He came out to my house on a Saturday and got me fixed up at eight in the morning before my open house.
    Kellie P.
    "Will be calling them for future home services that might arise."
    Seems that Big Brothers takes pride in their work and treats you very fair which is something that I find lacking in a lot of business.
    Roger B.
    "I recommend the Big Brother company they are nice people, and took care of us to get our water pipe line."
    We had a water leak pipe and they came and gave us price originally. They started to finish and realized it was better to take more off. They recommended us and gave us a good price. To do the extra stuff.
    Cheyeanne J.
    "Thank you Frank from Big Brother plumbing you were absolutely amazing."
    He was professional courteous and very professional. It is a pleasure having him in my home. I would recommend this plumbing company over all others. The pricing was fair and competitive.
    Nate R.
    "I wouldn't hesitate to work with Frank and Big Brothers Home Services again!"
    His depth of knowledge and technical expertise went a long way in architecting innovative solutions for my complicated project.
    Zuhaib A.
    "He was very professional and polite. Would recommend!"
    I was having an issue with my washer drain and called big brothers home services and they sent out Brandon Sandberg and he was absolutely amazing.
    Sean S.